Season Ticket Chairperson

Job Description

The season ticket chairperson is designated to co-ordinate season ticket sales

Job Duties

Work back two months or more :from the season opening.
See that the tickets are ordered (treasurer) and be sure all information is correct as to price, dates, etc.
Make up mailing list :from the last several season ticket lists (at least three years) and :from the membership list.
Get order blanks ready. Coordinate these with Center Stage and put one in the program for the winter show (hopefully printed in the program).
For the 2003 season the seating chart should be changed on the existing order blank.
Write cover letter and set "due" date for when the orders will be filled. As orders come in write the date received on the order so you can process them on a "first come first served basis. Also assign each order a number .
Beginning with 2003 we can offer customers the same seats they had last year if they wish to keep them.
Get mailing labels :from the membership chair .
Have mailings all ready at once to use the bulk mailing rate. Check with the Treasurer to be sure there is money in the mailing account.
The treasurer picks up the mail and records the money before you get the order. You do not have to handle any money.
Ask the newspaper publicity person to have an article in the paper about the season and how to order season tickets. We also listed our home phone number and we did handle many, many phone calls since the box office number is only a message machine.
As you fill orders make a note of seat assignments on each order page. This is very helpful for lost tickets or when a :friend wants to sit with someone. Keep these orders in alphabetical order in a note book in the box office as a reference during the season.
Make up a separate list of Flex tickets with order numbers for the box office to use.
A thank you letter explaining how to exchange tickets and box office hours and phone number should accompany the tickets as you mail them out. These returning letters cannot be done with bulk mailing rate since they go out a little at a time.
We found it helpful to be in the box office for the first play because of selling season tickets or correcting any mistakes that may have occurred.

Future suggestions:

Request a self-addressed stamped envelope.
Phone answering machine needs a different system than we currently have.
The list of season offerings should not be on the part of the order form that is returned.

Forms:

Revised August 2002 by Marilyn James